Senior Product Manager - Customer & Retailer Digital Experience F/H
Morgan Philips Group
Notre client est un acteur majeur du retail et de l’immobilier commercial , reconnu pour ses initiatives digitales innovantes en France et à l’international.
Dans un contexte de forte accélération digitale, il recherche un Senior Product Manager - Customer & Retailer Digital Experience F/H pour porter sa stratégie produit et piloter l’évolution de parcours digitaux B2C, B2B et B2B2C à fort enjeu, à destination des consommateurs et des retailers.
Le poste
Au sein de la Direction Digital & Data, vous aurez pour mission de transformer des enjeux business complexes en expériences digitales simples, cohérentes et mesurables, tout en alignant les besoins de plusieurs régions autour d’une vision produit commune.
À ce titre, vous serez notamment amené à :
- Définir et faire vivre la stratégie produit et la roadmap
- Identifier et prioriser les opportunités à plus fort impact business et utilisateur
- Recueillir, structurer et challenger les besoins des équipes locales et corporate
- Construire des business cases intégrant ROI, création de valeur et scénarios
- Travailler étroitement avec les équipes Product, Tech, Design, Data et Marketing
- Piloter les sujets de go-to-market et d’adoption produit
- Définir les KPIs, funnels et plans de mesure afin de piloter la performance
- Exploiter la data et les insights utilisateurs pour orienter les décisions produit
- Contribuer à la construction d’un core model international , tout en intégrant les spécificités locales
- Aligner les différentes parties prenantes dans un environnement international et matriciel
Vous justifiez d’au moins 7 ans d’expérience en Product Management et savez combiner vision stratégique, orientation business et approche opérationnelle.
Vous disposez notamment :
- D’une solide expérience sur des produits web et applications mobiles
- D’une capacité démontrée à construire une stratégie produit et à la décliner en roadmap priorisée
- D’une expérience dans un environnement international, multi-pays et multi-stakeholders
- D’une forte culture data, analytics, KPIs, discovery et expérimentation
- D’une expérience solide des solutions CMS
- D’une bonne compréhension des architectures digitales : APIs, intégrations, tracking, performance, sécurité et privacy
- D’une expérience du go-to-market et de l’adoption produit
- D’une capacité à arbitrer entre valeur business, expérience utilisateur et faisabilité technique
- D’excellentes capacités de communication, de facilitation et de stakeholder management
Une expérience dans le retail, l’immobilier, l’hospitality, la mobilité ou un environnement omnicanal constitue un plus. Les avantages
- Rémunération fixe attractive versée sur 13 mois
- Bonus annuel , participation et intéressement
- Prise en charge à 100 % du Pass Navigo ou enveloppe mobilité électrique de 700 €
- 30 jours de congés annuels
- Titres-restaurant et/ou restaurant d’entreprise
- Mutuelle avec couverture renforcée et prévoyance
- Accès à une salle de sport avec possibilité de coaching
- Café interne avec barista et petit-déjeuner quotidien
- Dispositifs dédiés à la parentalité et à la garde d’enfants
- Accès à des programmes de formation et de développement
- Organisation hybride avec un minimum de 3 jours sur site par semaine
Paris 16e
Des déplacements ponctuels dans les pays du Groupe peuvent être à prévoir.
- 2 500 € a 3 000 €Estimé...the food and retail industries... ...seamless experiences for businesses... ...with their customers in a... ...Focus The Product Department... ...forefront of the digital ordering... ...and product managers architect tools... ...enhances customer experiences... ...As a Senior Product Manager at Deliverect...SeniorTemps pleinTravail hybrideHoraires flexibles
45.6k € a 57k €/an
...Job title: Product Manager Location: Paris... ...Management - Customer Care Value... ...Kaluza Agent Experience (KAE). Our Customer... ...global energy retailers, enabling... ...contact centres, digital channels, and... ...: Act as the senior product counterpart... ...in energy retail or utilities (...SeniorTravail hybrideTravail le soir- 2 100 € a 2 500 €Estimé...that enables retailers and B2B... ...Connect), retail media (Mirakl... ..., and experiences that make... ...join the Product team within... ...the Catalog Management pillar.... ...agents our customers will use inside... ...the Senior Product Manager... ...to define customer-facing... ...powering digital transformation...SeniorStageTravail le soir
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- 2 000 € a 2 400 €Estimé...Product Manager - Categories (f/m/d) Location:... ...accelerating its digital transformation with... ...platform that allows customers to discover our... ...and omnichannel experiences. Our Mission:... ...(Tech Lead, Senior Software Engineers... ...journey so every customer finds what they need...SeniorTemps pleinTélétravailHoraires flexibles
- 2 200 € a 2 700 €EstiméWithin Digital Europe, the Customer Engagement team designs and deploys CRM campaigns... ...and personalised client experiences across every interaction... ...As Marketing Automation Product Manager , you will be the... ...The ability to influence senior stakeholders and build alignment...Senior
- 2 400 € a 2 900 €Estimé...Senior Product Manager - Membership & MyAccount (f/m/d) Location: Lille or Paris, France Domain: Omnicommerce & Customer — Loyalty & Account Experience About Decathlon & The Omnicommerce Domain Decathlon... ...is accelerating its digital transformation with the...SeniorTemps pleinTravail hybrideTélétravailHoraires flexibles
- 3 300 € a 4 000 €Estimé...to connect people, products, and providers all... ...create value with our customers through our... ...which you rise. Senior Product Manager, Digital Factory of Ground &... ..., Adapt, Forecast, Customer Billing, Chronotruck... ...practices, as user experience is part of our team...SeniorContratTemps plein
- 2 900 € a 3 500 €Estimé...title: Quality Control Product Line Manager Location: Lyon,... ...of Sanofi's QC digital transformation — owning... ...Digital product line in senior governance forums and... ...continuous improvement and customer centricity across the... ...Qualifications & Experience (Required) ~ Master'...SeniorTemps pleinTravail hybrideTélétravail
- ...International Trade? Do you have experience in Structured Trade... ...of our GTS Product strategy in Europe. This... ...this role you will: Manage the creation, development... ...segments to increase digital client engagement... ...contribute to overall customer profitability. Ensure...SeniorContratTravail le soir
- 2 300 € a 2 800 €Estimé...IDnow is a leader in digital identity and fraud prevention in... ...enriches trust throughout the customer journey, ensuring... ...replacement. As ( Senior) Product Manager, Trust Platform – Digital Identities... ..... Preferred Experience Bring 5 + product management...SeniorContratTemps pleinTélétravailHoraires flexibles
- 1 800 € a 2 200 €Estimé...offices, factories, retail stores,... ...powered employee experience platform, helping... ...Teams, and digital signage. Our communications... ...Project Manager runs... ...model: recurring senior-level touchpoints... ...B2B SaaS, as a Customer Success Manager... ...real hand in the products we build and the...SeniorTravail le soir
- 2 500 € a 3 100 €Estimé...Structural Heart division seeks a Senior Product Manager to support marketing... ...product positioning strategy, customer segmentation, and... ...years medical device industry experience ~ Fluent French and strong... ...Advanced Excel, PowerPoint, and digital tools competency ~...Senior
- 2 300 € a 2 700 €Estimé...areas of the drug product lifecycle. The Instrument... ...and passive (e.g., digital health technology... ...professional experiences and expectations of... ...treatment. The team also manages and licenses out a... ...with diverse customers and support a team of senior management stakeholders...SeniorContratTemps plein
- 2 000 € a 2 400 €Estimé...Datadog's Digital Experience Monitoring (DEM) group is one of... ...company's fastest-growing product areas, spanning Real... ..., and you will manage 50-60 engineers through... ...You'll partner with Senior Directors and product... ...issues before they impact customers. Trusted globally by...SeniorTravail hybride
- 2 000 € a 2 400 €Estimé...Engagement . Its customers include major... ...communication and employee experience solutions. This... ...group. The product continues to... ...time, every customer benefits from structured... .... A dedicated Digital Project Manager runs operational... ...: recurring senior-level touchpoints...SeniorContratTemps pleinTravail hybrideTélétravail
- 2 300 € a 2 800 €Estimé...Revolution Medicines seeks a Senior Product Manager Oncology based in Paris to drive strategic product... ...tailored to the French market and customer segments Monitor product... ...force teams Requirements Proven experience in oncology product management or commercial...Senior
- 2 100 € a 2 500 €Estimé...What you´ll do Accountable for customer facing activities/customer experience, leading a team as SPOC (single point... ...order to cash) & Customer-Service-Management activities, focusing mainly on... ...issues and escalating these to a senior manager as appropriate Act as first...SeniorContratCDDTemps pleinTravail hybrideHoraires flexibles
- 2 000 € a 2 400 €Estimé...lasting relationships with their customers. From emails and SMS to... ...a clear view of the customer journey, so they can focus... ...create unparalleled customer experiences, without the usual tech headaches... ...just getting started! As Senior Product Manager in our Pro Business Unit,...SeniorTemps plein
- 2 300 € a 2 700 €Estimé...the institutional summit for digital assets. Founded in 2019 as... ..., over $50T in assets under management, and 70 government officials... ...The role and its stakes As Senior Customer Success Manager, you are the... ...for three things: the experience sponsors have from first contact...SeniorContratCDDTemps pleinFreelanceTélétravail
- ...institutional summit for digital assets. Founded in... ...$50T in assets under management, and 70 government officials... ...and its stakes As Customer Success Officer, you... ...so that partners experience one consistent Chain of... ...Comfortable working with senior stakeholders at large...SeniorContratCDDTemps pleinFreelanceTélétravail
- 2 400 € a 2 800 €Estimé...an unmatched user experience. Founded in Paris,... ...as an Engineering Manager leading the Setup... ...to protect their digital lives. Your team owns... ...team of senior backend and web extension... ...Working closely with Product and Design, you... ...managers, testers, customer support agents, and...SeniorTravail hybrideTélétravail
- 2 300 € a 2 700 €Estimé...portfolio of cloud and AI products (bare metal,... ...proudly serves thousands of customer across the private and... ...the Head of Product, a Senior PM for Object Storage,... ...chain teams. Manager information: Charlotte... ...overall professional experience , with a minimum of 2...SeniorTravail hybrideTélétravail
- 3 000 € a 3 600 €Estimé...mission will be to act as a senior Product Leader and owner of a... ...growth, and champion product management best practices within the organization... ...Act as the "Voice of the Customer" during discovery and design... ...HARDSKILLS: ~10+ years of experience or more, with a solid...SeniorTemps pleinTravail hybrideTélétravail
75k € a 90k €/an
...You'll join the Product team, a multidisciplinary... ...team of Product Managers and Analysts led... ...looking for a Senior Product Manager to help improve... ...and its customers. Your responsibilities... ...to understand customer needs and... ...~5+ years of experience in Product Management...SeniorTemps pleinTélétravailHoraires flexibles2 jours/semaineTravail le soir65k € a 75k €/an
...permettant aux marques et retailers d’accélérer leur... ...du retail digital. Pourquoi ce poste... ...idéal pour un CSM senior qui aime autant la... ...Rattaché·e à l’équipe Customer Success... ...Entretien avec le management Customer Success... ...Marketing- Tech- Product & Design- Sales &...SeniorCDITravail hybrideTélétravail- 1 800 € a 2 100 €Estimé...PRODUCT MANAGER ASSISTANT MARNI Internship for 6 months from January... ...the 360° (communication & digital, retail, art of gifting…) : brief... ...The team consists of a senior product manager and a marketing... ...cosmetics. You have already an experience/ previous internship in...SeniorStageTravail hybrideTélétravailHoraires flexibles
- 2 700 € a 3 300 €Estimé...croissance, Redion recherche un Senior Product & Delivery Manager – Solutions Partenaires,... ..., international reach and digital capabilities to design and... ...enabling differentiated customer journeys. To support... ...regulatory constraints, customer experience, delivery effort and...SeniorCDIContratTélétravail
- 2 100 € a 2 600 €Estimé...You’ll join the Product & Ops team, which... ...Product team (Product Managers and Product... ...use to sell and manage Stoïk’s cyber insurance... ...and guarantee customization, policy documents... ...Country Managers, the senior leaders who run... ...or scale-up Experience in insurance,...SeniorContrat
- 2 300 € a 2 700 €Estimé...sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt... ...to Khadija , the Group Product Manager and collaborates with Revenue,... ...at 100% during leave with no seniority requirement. Return to work at...SeniorCDIContratTélétravail