IT Business Analyst, Demand & Supply Planning

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways. Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission. The Business Analyst – Demand & Supply Planning plays a key role in enabling the digital transformation of BIC's Supply Chain Planning capabilities. Acting as the bridge between business stakeholders and IT, the Business Analyst gathers, analyzes, and translates business requirements into scalable technology solutions that support Demand Planning, Supply Planning, Factory Planning, and Integrated Business Planning processes.Working closely with planners, Supply Chain leaders, IT teams, and external partners, the Business Analyst supports the implementation, enhancement, and continuous improvement of planning solutions, ensuring alignment with business objectives and global standards.ResponsibilitiesBusiness Analysis & Solution Design (30%)Partner with Supply Chain, Manufacturing, Finance, and IT stakeholders to understand business needs and identify opportunities for process improvement.Analyze business processes and translate functional requirements into clear technical specifications.Design scalable solutions supporting Demand Planning, Supply Planning, Factory Planning, and S&OP processes.Evaluate solution options and recommend improvements aligned with business priorities and enterprise architecture.Solution Delivery & Implementation (35%)Support the implementation and enhancement of planning solutions across global and regional organizations.Coordinate system configuration and deployment activities in collaboration with technical teams.Support integrations between Blue Yonder, JD Edwards (JDE), Power BI, and other enterprise applications.Ensure successful deployment while minimizing business disruption.Process Improvement & System Optimization (15%)Identify opportunities to simplify and standardize planning processes.Analyze system performance and recommend enhancements.Support continuous improvement initiatives to increase planning efficiency and data quality.Stay informed about industry best practices and emerging planning technologies.Testing, Training & Change Management (10%)Prepare functional test scenarios and coordinate User Acceptance Testing (UAT).Validate that delivered solutions meet business requirements.Develop user documentation and training materials.Support user adoption during system implementations and enhancements.Operational Support (10%)Provide functional support for planning applications (Blue Yonder).Investigate and resolve production issues in collaboration with IT support teams.Monitor application performance and recommend corrective actions.Support release management and post-implementation stabilizationRequired QualificationsEducationBachelor's degree in Supply Chain Management, Business Administration, Information Systems, Engineering, or a related discipline.ExperienceMinimum 2 years of experience as a Business Analyst or similar role.Experience supporting Demand Planning, Supply Planning, Factory Planning, or Integrated Business Planning processes.Experience participating in Supply Chain system implementations.Experience working in international or global organizations is preferred.SkillsStrong understanding of Supply Chain Planning processes, including: Demand PlanningSupply PlanningFactory PlanningS&OP / Integrated Business PlanningExperience with Blue Yonder Planning solutions or other APSKnowledge of Anaplan and Power BI is an advantage.SQL knowledgeAbility to document business requirements using standard Business Analysis methodologies.Understanding of system integrations and master data concepts.Familiarity with Agile project delivery.Good understanding of JD Edwards (JDE) ERP is a plusPreferred QualificationsExperience with Blue Yonder Demand, Supply, or Factory Planning modules.Knowledge of Integrated Business Planning methodologies.Experience with project lifecycle and implementation methodologies.Experience working with cross-functional global teams.Fluent English is required.French is a strong advantage; Spanish or Portuguese would be beneficial.Core CompetenciesBusiness AnalysisProcess MappingRequirements GatheringStakeholder ManagementProblem SolvingAnalytical ThinkingCommunication & FacilitationContinuous ImprovementChange ManagementCollaboration across multicultural teamsKey ChallengesTranslating complex business requirements into scalable technology solutions.Managing stakeholder expectations across multiple business functions and regions.Balancing global process standardization with local business needs.Supporting multiple concurrent projects while maintaining operational stability.Ensuring seamless integration between planning applications and JD Edwards ERP.Driving user adoption through effective communication, training, and change management.What You'll BringA customer-focused mindset with a passion for improving business processes.Strong analytical and critical thinking skills.Excellent communication and facilitation abilities.The ability to influence stakeholders at all levels of the organization.A proactive approach to solving business challenges and driving continuous improvement.The flexibility to work in an international, collaborative, and fast-paced environment.BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.