Junior Project Manager - CDD (12 months)

At TCC Global, we create innovative loyalty marketing solutions that drive customer engagement and strengthen brand loyalty for some of the world's leading retailers. Our passionate team delivers exceptional results through precision execution, strong client partnerships, and seamless operational processes.

What You'll Do

You will provide support in campaign activities throughout preparation i.e. project timelines, delivery schedules, and campaign reports.

You will also maintain close liaisons with internal departments and the client's operations, warehouse team and coordinate campaign

activities.

Client Coordination

• Coordinate with client's operations / logistics team on delivery planning and store execution, ensuring correct
• information flows between internal departments and the client on operational and logistics matters.
• Respond to the clients' enquiries within a reasonable timeframe; report key issues to management and take proactive
• action to resolve potential operating constraints.
• Liaise closely with the client in obtaining weekly campaign data for reporting and proactive follow-up on any outstanding
• data.

Project Management

• Prepare project timelines, highlighting key deadlines and milestones for launch activities.
• Implement key campaign deliverables such as store managers' manual, store visits, and market research.
• Provide campaign support including presentations, data consolidation, campaign reports, market research and ad-hoc
• requirements.
• Document relevant project information according to established standards.
• Test digital solutions and make constructive remarks to improve the shopper experience.

Reward Management

• Delivery planning to maximise supply chain flexibility, with consideration of inventory control benchmarks such as sales
• curve, window of opportunity and buffer.
• Close coordination with logistics and supply chain to ensure relevant lead times are used in delivery planning and
• proactive approach in understanding logistics challenge and impact on the campaign.
• Proactively raise inventory issues to management and recommend options to minimise out-of-stock or surplus stock
• situations through close communication with supply chain management.
• Coordinate with logistics on stock return; ensure efficient process to minimise lead time of stock transfer.

Campaign Measurement

• Consolidate client data and prepare weekly campaign reports for internal departments and the client on a timely basis.
• Support Project Managers with campaign analysis and measurement through consolidation of information and report preparation.
• Proactively funnel down on data analysis to provide added value to management by highlighting key findings and recommended actions.
• Produce accurate and timely analysis or reports, in a presentable format for management use.
  Customer support
• Prepare the template answers for shoppers to help them with their reward (quality issue, use and care, availability...)
• Manage the customer support mailbox and/or phone line.

Must-haves :

• Degree in Engineering, or a Business School degree with a specialization in Supply Chain Management, Logistics, Project Management

• Good knowledge of Excel

• Strong time management skills

• Ability to work effectively as part of a team

• Strong analytical skills

• High level of accuracy and attention to detail

• Fluent English and French

Nice-to-haves:

• Knowledge of retailers / retail industry
• Previous experience is not required (entry-level candidates are welcome)
• Knowledge of operational systems (SAP, Salesforce or similar)

What We Offer

• 1-year Fixed-Term Contract
• Competitive salary and annual bonus.
• Opportunities for growth and professional development.
• A dynamic and supportive work environment where your ideas truly matter.
• Hybrid working model.

TCC is an Equal Opportunity Employer. All applicants will be considered without distinction of age, culture, religion, sexual orientation, gender identity, ethnicity, or disability status.