Associate Relations Manager

Based out from our Massy (France) location:

Job Requirements

Our Company:

Mars Science & Diagnostics is a division of Mars Petcare, a diverse business dedicated to one purpose: A Better World for Pets™. Science & Diagnostics brings together the power of leading pet health science with expertise across diagnostics, data, and technology to change outcomes in pet health. Our veterinary diagnostics businesses including Antech aboratories (ex Synlab Vet & Cerba Vet), Heska and scil span point-of-care diagnostic laboratory instruments and consumables including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support, reference laboratories, veterinary imaging and technology, education and telemedicine with board-certified specialist support services. Our at-home diagnostics offering includes Whistle with smart devices to monitor pet health and Wisdom Panel, the world’s most accurate pet DNA test. For 60 years our Waltham Petcare Science Institute has been advancing science to better understand pet health.

Job Requirements

The role is responsible for managing and fostering positive relationships between the organization and its Associates, represented through work councils, unions. This role ensures compliance with labor laws, resolves Associate relations issues, and develops policies that support the organization's strategic goals. Primary market is France with potential involvement in other Northern European countries projects (Ex: Belgium, Netherlands).

Essential Duties and Responsibilities:

• Work Council and Union Management (France):
• Act as the primary liaison between the company and work councils and unions.
• Organize and lead regular meetings with Associates representatives.
• Facilitate negotiations and collective bargaining agreements.
• Ensure compliance with French labor laws and regulations.
• Maintain accurate records of Associate relations cases and outcomes, Document meetings and agreements with work councils and unions.
• Associate Relations (France):
• Handle Associate relations cases, including disputes, grievances, and disciplinary actions.
• Provide guidance and support to management on Associates relations issues.
• Conduct investigations and recommend resolutions for Associates complaints and conflicts.
• Legal Compliance (France):
• Stay updated on changes in labor laws and regulations.
• Advise management on legal requirements and best practices in HR and Associate relations.
• Ensure all HR practices and policies comply with current legislation.
• Policy Management (Northern Europe):
• Develop, implement, and manage P&O/HR policies and procedures across Northern Europe Cluster.
• Ensure policies are compliant with legal requirements and aligned with organizational goals.
• Communicate policies to Associates and provide training as necessary.
• Monitor and review policies regularly to ensure they remain relevant and effective.
• Harmonize the policies across legal entities.
• Administrative Support (Northern Europe):
• Periodic Data analytics support
• Manage Associates cycle administration, including monthly payroll support in partnership with finance for some countries. 
• Prepare reports for senior management on Associate relations metrics and trends.

Qualifications:

• Sufficient experience in human resources, with a focus on employee relations and labor law.
• Proven track record in managing relationships with work councils and unions.
• Experience in conflict resolution and handling complex employee relations issues.
• Familiarity with French labor laws and regulatory requirements.

Competencies:

• Strong knowledge of French labor laws and regulations.
• Excellent interpersonal and communication skills.
• Fluent in French and English
• Ability to manage sensitive and confidential information.
• Ability to negotiate and mediate effectively.
• Manages Complexity
• Drives Results
• Collaborates
• Customer focus

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.