Assistant(e) Service Clientèle F/H

Join Our Team as a Customer Service Specialist

We are looking for a dedicated Customer Service Specialist to support our after-sales department. In this role, you will be responsible for a variety of tasks that ensure customer satisfaction and smooth operations.

Key Responsibilities:

• Provide excellent customer service through both in-person and phone interactions.
• Handle billing and payment processing for clients in the mechanical and bodywork workshops.
• Engage in commercial activities, including follow-ups to enhance customer satisfaction and promote brand image.
• Perform secretarial duties such as scheduling, appointment management, filing, and data tracking.

What We Are Looking For:

• You are autonomous and skilled at managing priorities with a strong sense of organization.
• You possess excellent interpersonal skills and enjoy working as part of a team.
• You are known for your listening skills and discretion.
• You can adapt quickly, demonstrate versatility, and respond effectively to changing situations.
• You are proficient in essential computer tools (Word, Excel).
• You hold a valid driver's license (Category B).

Working Conditions:

We offer a dynamic work environment where your contributions are valued. You will be part of a supportive team dedicated to delivering exceptional service.

Benefits:

• Competitive salary package.
• Opportunities for professional development and training.
• Supportive team culture.

Opportunities for Growth:

As a Customer Service Specialist, you will have the chance to expand your skills and advance within the organization, paving the way for future career opportunities.

If you are passionate about customer service and ready to make a difference, we encourage you to apply!