SENIOR SRE/ OBSERVABILITY CONSULTANT

QualityAI Visit our website at

Are you interested in working with the World’s leading AI-first Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at QualityAI!   We are looking for a Senior SRE/ Observability Consultant to join our growing team in United States!   The role: You will be our senior client-facing voice on reliability, observability and AIOps across North American accounts. This is a consulting seat, not an operations seat. You will enter unfamiliar client estates repeatedly, run discovery, form a point of view quickly, and defend it in front of engineering and IT leadership. Hands-on depth matters, but the work is advisory: assessments, maturity roadmaps, instrumentation strategy, and delivery oversight. You may also be asked to work on final deliverables as required.   What you'll do: * Client advisory and discovery: Reliability assessments, observability maturity reviews, SLO and SLI definition workshops, architecture guidance. * Pipeline and solutioning: Presales conversations, RFP responses, scoping and estimating SRE engagements, account expansion with sector leads. * Offering and IP: Reusable assessment frameworks, maturity models, reference architectures, enablement content. * Delivery Oversight: Direction, review and escalation support.   Must have: * Deep hands-on background in SRE, platform engineering or production operations, with real ownership of reliability outcomes. * Working depth in observability tooling and practice: OpenTelemetry, distributed tracing, metrics and log correlation, alerting design, incident triage. * Practical experience defining SLOs, error budgets and monitoring strategy in production environments. * Demonstrated client-facing or multi-environment work: consulting, professional services, internal platform advisory, or repeated greenfield onboarding. * Ability to write: Assessments, roadmaps and points of view are the deliverable. * Comfort with cloud-native infrastructure (Kubernetes, one or more major clouds) and CI/CD pipelines.   Strong plus: * AIOps and event correlation platforms, including anti-pattern experience rather than tool familiarity alone. * Background bridging performance engineering and production reliability. * Exposure to regulated or infrastructure-heavy verticals such as utilities, energy, financial services or healthcare. * FinOps or cost-versus-reliability trade-off work. * Relevant certifications in observability, cloud architecture or SRE practice.

Profil recherché: