Key Account Manager - Maritime (South-East France) Ajouter aux favoris

Job Description

At DNV Maritime, we help our customers navigate the most complex challenges in shipping-safety, performance, sustainability, and digital transformation.

Area Benelux & France is part of the Maritime Region West Europe, covering classification and advisory activities across all vessel segments, offshore units, and emerging areas such as renewables and aquaculture. With ~70 colleagues across seven locations, we work closely with leading shipowners, operators, and maritime stakeholders across the Netherlands, Belgium, France, Monaco, and Switzerland.

We are looking for a Key Account Manager (KAM) to strengthen our presence in South-East France.

In this role, you will act as a trusted advisor and strategic partner to some of the region's most important maritime customers. You will go beyond traditional sales-building long-term relationships, anticipating customer needs, and bringing the full strength of DNV's global expertise to create value.

You will work closely with customers across technical, operational, and executive levels, shaping opportunities across our full portfolio-including classification, newbuildings, advisory, decarbonization, and digital solutions.

The position is based in the Marseille area , with a strong emphasis on face-to-face engagement and market presence.

What success looks like in this role

• You are recognized by your customers as a trusted partner, not just a service provider
• You proactively anticipate customer needs and shape opportunities early
• You successfully navigate complex commercial discussions, balancing customer expectations with sustainable outcomes
• You mobilize DNV's global network to deliver integrated, cross-service solutions
• You create a consistent "One DNV" experience for your customers
• You identify opportunities where DNV can add value beyond classification, strengthening long-term partnerships
  Main responsibilities
• Build and develop strong, trust-based relationships with decision-makers across key accounts
• Act as the single point of coordination for all DNV activities toward assigned customers
• Develop and execute customer-centric account plans to drive growth, retention, and satisfaction
• Identify and pursue opportunities across newbuildings, fleet in service, advisory, and digital solutions
• Lead and coordinate complex commercial topics, including contracts, renewals, negotiations, and claims resolution
• Work closely with internal stakeholders (e.g. TSM, technical experts, finance) to ensure high-quality delivery and follow-up
• Represent DNV externally by actively participating in industry events, networks, and customer forums
• Monitor account performance and pipeline, ensuring structured follow-up of opportunities
• Ensure high-quality CRM data and account insight, enabling informed decision-making
• Stay close to market trends, industry developments, and customer strategies

Responsibilities

By joining DNV, you will:

• Play a key role in shaping strategic relationships with leading maritime customers in one of Europe's most dynamic shipping hubs
• Work in an innovative and international environment, addressing topics such as decarbonization and digital transformation
• Be part of a highly collaborative and engaged sales team, with strong global support
• Enjoy high autonomy and ownership in your role, with real impact on customer partnerships and business growth
• Access a global network of experts and knowledge, enabling you to bring real value to your customers
• Develop your career within DNV through continuous learning and growth opportunities

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

Qualifications

What you bring

Experience & competencies

• University degree (Bachelor or Master) in a relevant field
• Significant experience within the maritime industry
• Onboard Sailing experience as an officer or significant experience in shipyard production shall be considered as an asset to the role
• Strong commercial mindset combined with a customer-centric approach
• Proven ability to build relationships at senior and executive levels
• Solid understanding of industry trends such as decarbonization and digitalization
• Fluent in French and English

Who you are

• A relationship builder who enjoys working closely with customers over the long term
• A curious and insight-driven professional, motivated to understand customer challenges and business drivers
• A self-driven and resilient individual, comfortable navigating complexity and commercial pressure
• A strong collaborator, able to mobilize internal stakeholders across functions and geographies
• Someone who takes ownership beyond formal responsibilities and delivers results
• Someone who enjoys having full mobility in South of France to represent DNV in various meetings, forums and fairs while developing significant impact

You will thrive in this role if you:

• Enjoy combining technical understanding with commercial impact
• Like working in a dynamic, customer-facing environment with high visibility
• Are motivated by building long-term partnerships and shaping business outcomes

Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

About Us

About Maritime

We help enhance the safety, efficiency, and sustainability of our customers in the global shipping industry, covering all vessel types and mobile offshore units. As a partner to industry, we offer services in testing, certification, training, and technical advisory through the energy value chain. That means we're continually investing heavily into R&D for new services and solutions while proactively assessing what the industry needs today and tomorrow.