Operation manager - h/f

Nous sommes une entreprise spécialisée dans le domaine de la Gestion des Ressources Humaines (GRH). Nous offrons des solutions optimisées dans le recrutement, la mise à disposition de personnel (local et expatrié), le Conseil RH, la Formation, ainsi que l'externalisation de la paie (payroll). Nous opérons sur toute l'étendue de l'Afrique Centrale. La Sodeico Manpower est également membre d'un Consortium International qui fournit de l'expertise technique et de la gestion de projets intégrés financés par des bailleurs de fonds, tels que l'Union Européenne (UE), la Banque Mondiale (WB) et la Banque Africaine de Développement (BAD). La SODEICO Manpower est votre partenaire de performance. Nous vous accompagnons avec un service de qualité, ce qui vous permet désormais de vous focaliser sur votre cœur de métier, pour une meilleure productivité.

1. CONTEXT

SODEICO Sarl, a company specializing in the recruitment and placement of qualified employee, is recruiting for one of its clients An Operation Manager, who will be responsible to the development, implementation, monitoring and review of a business operations that maximizes company profit by driving sales and controlling costs; to build motivated and high performing teams through the effective leadership and line management to staff, including hiring and training suitable persons.

2. ORGANIZATIONAL STRUCTURE

The Operation Manager will report to the General Manager

3. DUTIES AND RESPONSIBILITIES

The Operation Manager will be in charge of:

- Establish the basic operation to execute company strategy, business priorities and targets and improve the operational excellency.

- Define and deliver our target to develop initial group of customers and pipeline of proposition improvement. 

- Plan strategies & tactics by using feedback from marketing representative team, financial information and knowledge of the management team.

- Execute strategies & tactics on daily activities and regularly review them to maximize the performance of our WASSHA group.

- Supervise the team of Marketing Representative and be responsible for overall WASSHA operation materials in field areas.

- Plan the target sales, expenses of your group and also define goals for individual to achieve group goals.

- Regularly monitor the actual sales and expenses, compare it with the targets, and plan countermeasures.

- Take quick actions to achieve the sales and expenses targets on your operations while create an inspiring team environment with an open communication culture.

- Resolve various challenges of agents and end users of WASSHA products by managing either Marketing Representative or Customer call center and when necessary, interacting with customers.

- Increase sales and control expenses by managing Marketing Representative.

- Constantly support and give your group members feedback based on fair evaluation, also ensure that scope of work and responsibilities are clearly defined.

- Plan and take actions of recruitment, termination and allocation of human resources in your group.

- Make efforts to acquire new knowledge, skill and experience by yourself.

- Report to or consult with your superiors promptly, proactively and closely.

- Collaborate with Accounting, SCM, Administration, HR teams to run efficient operations.

- Listen to your colleagues and subordinates carefully and advise or support them, also conducts team meetings to update members on best practices and continuing expectations.

- Successful leadership and function within a team environment and be able to identify and promote changes for improvement activities through team leading and organization.

4. BASIC SKILLS AND KNOWLEDGE

- Motivational and results-oriented skills

- Employee training experience

- Excellent PC skills, especially MS Excel and Google Spreadsheet

- Excellent oral and written communication skills in English

- Organizational and time management skills

- Decision-making skills.

- Analytical skills

- Team building skills

5. QUALIFICATIONS AND EXPERIENCE REQUIRED

- Bachelor degree in Marketing, Business Administration or any similar discipline

- At least five-year work experience as a manager of sales or business development

- Work experience in retail and distribution in FMCG industry

- Work experience in solar off grid industry.

6. LANGUAGE PROFICIENCY

- Excellent command of English and good knowledge of French (written and spoken).

7. HOW TO APPLY

- We invite you to post your CV in Microsoft Word format in English (compulsory mention of the position title in subject of your application): "Operation Manager" and your application letter (in English) via mail to Voir email sur sodeico.softy.pro or directly to our website (complete the application form) before July 4, 2026”.

- Provide us with three references in connection with your previous employments.