Client Operations Officer, Reconciliation M/F

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

The incumbent is responsible for the day-to-day processing of reconciliations including Asset and Cash accounts on a daily basis via NXG to ensure the positions between the ledger and the relevant custodians agree. As a control function , the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role also requires adequate investigations of breaks and also look at root cause analysis to drive the reduction of breaks. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mindset.

The team is supporting Europe region with shift hours of 9:00am – 6:00pm or 10:00am – 7:00pm. However, flexibility is required to support business needs.

What will you do?

• Review and clearance of daily or monthly cash and asset reconciliations via Reconciliations Platform.
• Maintain, monitor and resolve any query items in respect of issues pertinent to Global Reconciliations.
• First Level Investigation of all cash and asset breaks and ensure they are assigned to the right departments.
• Collate and maintain required periodic reporting as required to support the client and/or business needs.
• Collate and maintain statistical information for internal and client distribution.

Télétravail : non-autorisé

• Date de prise de fonction

  01/06/2026

  Poste avec management

  Non

  Niveau d'étude minimum

  Bac + 3 / L3

  Formation / Spécialisation

  What do you need to succeed? Must-have

  • Banking experience in operations / back office
  • Good reconciliations knowledge
  • Degree / Tertiary Qualifications

  Nice-to-have

  • PC literate in MS Office applications
  • Flexibility in working hours
  • Excellent attention to detail
  • Systems literate
  • Flexible and able to be part of a team

  Niveau d'expérience minimum

  0 - 2 ans

  Langues

  English

• CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole, spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels.

  Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de middle-Office et services aux émetteurs.
  CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le Groupe détient près de 5 300 milliards d'euros d'actifs en conservation et près de 3 400 milliards d'euros d'encours sous administration (chiffres au 31 décembre 2024).
  En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.