Assistant(e) Service Client F/H (Vitrolles)

Join Our Team as a Customer Service and Administrative Specialist

We are looking for a dedicated individual to support our after-sales department. In this role, you will be responsible for a variety of tasks that ensure customer satisfaction and efficient operations.

Your Responsibilities:

• Provide warm and professional reception for both in-person and phone inquiries.
• Handle billing and payment processing for clients in the mechanical and bodywork workshop.
• Engage in commercial activities, including follow-ups to enhance customer satisfaction and promote brand image.
• Perform administrative tasks such as scheduling, appointment management, filing, and data tracking.

About You:

• You are autonomous and excel at managing priorities with a keen sense of organization.
• You possess strong interpersonal skills and enjoy working collaboratively in a team environment.
• You are known for your attentive listening and discretion.
• You demonstrate adaptability, versatility, and responsiveness in your work.
• You are proficient in essential computer tools (Word, Excel).
• You have a minimum of 3 years of experience in the automotive sector.
• You hold a valid driver's license (Category B).

Working Conditions:

This position offers a dynamic work environment where you can thrive and contribute to our team's success.

Benefits:

• Competitive salary package.
• Opportunities for professional development and training.
• A supportive and collaborative team culture.

Opportunities for Growth:

We believe in nurturing talent and providing pathways for career advancement within our organization.

If you are passionate about customer service and administrative excellence, we invite you to apply and become a valued member of our team!