Infrastructure engineer (IT)

Job Description

Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers, including:- System engineering and physical datacentre: They install, maintain, patch, upgrade and continuously improve the operating environment. - Backup and Storage: Responsible for the operations across Storage and Data Protection environments. They have ownership of monitoring and reporting first level incidents and alerts, basic administration with help of standard work instructions and assist LP and LM teams on inputs required during new builds, administration and decommission activities of Storage and Data Protection products. They contribute to Capacity and performance reports as part of their role.

Job Description - Grade Specific

Responsible for the operations and maintenance of On Premise, Capgemini or client dedicated, computing platforms and servers, including:- system engineering and physical datacentre: Provides maintenance and support for all system in scope, monitors and executes corrective actions, installs/configures/tests operating systems, troubleshoots and conducts incident resolution, liaise with other IT teams and 3d party vendors, develops and executes plans for patching, identifies opportunities for improvements and efficiencies- storage and backup: Plan changes and tasks as necessary for upkeep, maintenance, upgrade and decommissioning of all supported Storage SAN and Backup hardware devices, software tools and applications Setup discussions and meetings or participate in CAB meetings to ensure changes and change tasks are well represented Accept and execute Service orders relating to new server backup commissioning, new server zoning, LUN provisioning for new hosts and existing hosts, maintaining NFS, CIFS shares and permissions, manage deduplication, replication and snapshots and to perform decommissioning