Design Program Manager - Remote

Working daily with the Delivery partner, the Program Manager is to take a dual responsibility of delivering successfully customer-based programs and be accountable for activities associated to service delivery for a major global client. This latter responsibility encompasses Customer Satisfaction, Project Governance and Project Accounting. These responsibilities will be further outlined below.

Stakeholder Management

Create a clear Role & Responsibilities matrix to clearly define these within the project structure.

Project Resources management

Ensure the delivery from remote team is maximised.

Customer Management

Where new opportunities present themselves during customer interactions share these with your manager

You have a previous experience in project and program management, delivering complex programs

Having some experience of working with remote team is a strong plus

Knowledge of lab level instrument management is nice to have

English – fluent

French – Nice to have

Zifo helps organizations strategize, design, implement and support their systems in the areas of Laboratory Informatics, Scientific Data Management, Clinical Biometrics, Genome Informatics and Compliance Solutions.

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