Healthcare Operations Manager
Excelya
At Excelya, we pride ourselves on being a leading mid-size Contract Research Organization (CRO) with over 900 passionate professionals dedicated to improving healthcare. Our core values of Audacity, Care, and Energy guide our actions and decisions as we work collaboratively to drive innovation in clinical research.
Manage the full lifecycle of clinical trial and clinical operations contracts, ensuring accuracy, compliance, and timely execution.
Act as the primary point of contact for service providers on all contractual matters.
Resolve contract‑related issues internally and externally, escalating high‑risk matters to Legal.
Oversee contract close‑out, renewals, and amendments.
Ensure consistent communication of contract status and requirements to all stakeholders.
Contribute to building and maintaining tools, templates, processes, and training for clinical contract management.
Support harmonization of contract processes across global R&D hubs and clinical functions.
Participate in integration activities for new teams or assets from a contract perspective.
Stay current on global clinical contract trends and country‑specific requirements.
Experience in clinical trial contract management, including international exposure, Strong experience reviewing and negotiating terms & conditions and adapting clauses to country‑specific requirements, Comfortable negotiating with clinical sites and service providers across multiple regions.
Skills: Comfortable working in fast‑paced, cross‑functional, and international environments, including across time zones, Proven ability to manage multiple contracts simultaneously while remaining responsive to stakeholders.
Master’s degree in a relevant field
English, French is a plus
Our one-stop provider service model—offering full-service, functional service provider, and consulting—enables you to evolve through diverse projects. Excelling with care means benefiting from an environment that values your natural talents, pushes boundaries with audacity, and nurtures your potential, allowing you to contribute fully to our shared mission.
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