Sales Enablement Manager

About Mirakl:Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.For more information, visit .Mirakl in Numbers:ð️ Founded in 2012 | Member of French Tech Next40ð 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, TokyoOur Values:Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.Our 5 values guide how we collaborate:ð¡ Work Hard Together: Teamwork and collaboration are the foundation of our successð Get Things Done: We prioritize action and efficiency for impactful resultsð Go Above & Beyond: We tackle challenges proactively and always aim for excellenceð Succeed Through Expertise: Knowledge sharing and continuous learning are core to our cultureð Satisfy & Empower Clients: We're committed to our clients' success1. The Team You'll JoinYou'll be part of our Global Sales Enablement team led by Niamh, VP Global Sales Enablement. The team consists of 4 Sales Enablement Managers covering global markets. Together, you'll be driving sales effectiveness across Mirakl's global GTM organization by designing and deploying world-class enablement programs, embedding AI at the core of how our sales teams learn, sell, and grow.In this role, your primary focus will be the EMEA region.2. Your ImpactLead AI-Powered Enablement at Scale: Own the strategy, design, and operationalization of AI agents and tools across the global GTM organization; drive adoption, embed best practices, and continuously raise the bar for coaching and sales effectivenessArchitect AI Agents & Automated Workflows: Design, build, and deploy AI agents and enablement workflows that reduce manual effort, accelerate rep onboarding, and improve knowledge access across all sales roles and business linesDrive Data-Led Enablement: Build a data-driven enablement culture; use Gong analytics, performance dashboards, and program metrics to identify capability gaps, optimize programs in real time, and demonstrate clear ROI to Sales LeadershipOwn Onboarding & Continuous Learning Programs: Design and deliver scalable, repeatable onboarding and upskilling programs globally, covering core sales methodology (MEDDPICC & Challenger), product knowledge, and AI tool fluency; ensure coverage across all productsEnsure Business Continuity on Strategic AI Initiatives: Maintain momentum and accountability on critical in-flight AI projects, proactively identifying risks and keeping key stakeholders alignedInfluence Senior Stakeholders: Partner closely with Sales Leadership, AI leadership, and Management Team members to align enablement priorities with business goals; communicate program impact with confidence and clarity at all levelsExpand Enablement for New Business Lines: Build and iterate enablement programs for maturing lines such as Mirakl Ads and Connect, ensuring sales teams are equipped to compete and close3. What You'll Bring to the RoleExperience:5+ years in Sales Enablement, Learning & Development, or GTM Operations, in a fast-scaling B2B SaaS environmentDemonstrated experience designing, deploying, and iterating on AI agents or automated workflows for a sales or enablement context (e.g., using platforms such as Dust, or equivalent AI tooling)Proven track record delivering enablement programs that produce measurable behavior change and revenue impactExperience working with and deriving insights from tools such as Gong & DustStrong command of sales methodologies (MEDDPICC or Challenger) and the ability to translate methodology into practical, scalable coaching programsSkills:AI-fluent: Comfortable architecting, building, and iterating on AI agents and enablement workflows; able to evaluate tools critically and translate capabilities into GTM use casesExecutive presence & influencing skills: Able to operate confidently at all levels of the organization; skilled at building consensus, navigating ambiguity, and driving cross-functional alignmentInstructional design: Skilled at creating engaging, scalable content for adult learners across regions, roles, and formats (live, async, digital)Data-driven: Brings a metrics mindset to every program; knows how to measure what matters, spot patterns in Gong or LMS data, and turn insights into actionCross-functional collaborator: Energized by working across Sales, Product Marketing, RevOps, AI, and People teams to deliver cohesive enablement experiences4. Tools UsedDust (AI platform & agent design)Gong (conversation intelligence & analytics)5. LanguagesEnglish – Bilingual / Native6. Our Hiring ProcessWe warmly encourage you to apply to any of our roles, even if you think you're not an exact match.Please click the "Apply" button to submit your application, this helps us make the best possible assessment and get back to you as quickly as possible.Introductory call with Elsa, RecruiterInterview with the Hiring ManagerPeer interviewsCase studyWe welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French. We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.